Financial Services and Pensions Ombudsman (Amendment) Bill 2023: Committee and Remaining Stages
Dail Éireann — 2025-03-05
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Robert Troy (FF), Longford-Westmeath

The FSPO publishes an overview of complaints every year, as the Deputy will be aware. Where there are numerous complaints against a particular financial institution, it is named. It is at the discretion of the FSPO. The Deputy is right. If the complaint is heard in private, it is not guaranteed that the name of the financial institution will be published. However, if there are continuous complaints against that financial institution, the FSPO will publish and name it. I will have to come back to the Deputy on the threshold required in respect of the number of complaints against a particular financial institution. If there is one complaint, we can take it that will not be published. However, if there are numerous complaints, the institution's name will be published. I need to come back to the Deputy on the threshold.

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Record URI: https://data.oireachtas.ie/akn/ie/debateRecord/dail/2025-03-05/debate/main
Retrieved: 2026-08-14T04:53:34+00:00
Sitting date: 2025-03-05