Ceisteanna ó Cheannairí - Leaders' Questions Dail Éireann — 2026-05-27 ============================================================ Micheál Martin (FF), Cork South-Central I thank the Deputy for raising this issue. I have made inquiries. The issue he raised did happen. It is unacceptable from my perspective, particularly given the enormity of the issue for the individual householder concerned, that she should have received two emails with completely opposite positions on the one day. My understanding is that the chair of the board accepts that an error was made and that it should not have occurred, and is immediately instituting a change in the process by which communications are issued to ensure it will not be made again. The Minister for Housing, Local Government and Heritage has asked that the chair immediately meet officials in his Department to ensure the process is robust and that errors of this nature do not occur again. The Department itself does not process the appeals, as the Deputy knows. He is not questioning that. The Department passes them on to the Housing Agency. The appeals board is separate from the Housing Agency and the Department and is chaired by a senior counsel. The error should not have happened, particularly in the context of about 3,500 applications having been made to the scheme to date. Good progress has been made to date, with approximately 500 homes already fully remediated and approximately 750 having works done right now. It is a large scheme but that in itself does not excuse what occurred. The authorities concerned need to focus on how decisions are communicated to applicants, particularly where there is a question mark or appeal process under way, given that it will be a question of whether full demolition or remediation is required and whether better forms of communication, other than email, should be part of how things are done. The Deputy is correct in saying the scheme is one of the biggest in the State. About €300 million has already been provided to assist homeowners, with an average grant of approximately €350,000. This has been communicated. The Deputy's point is well made. Everybody must now ensure that the error is not made again. --- Source: Houses of the Oireachtas. Licensed under CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The Official Report is revised after first publication; the fetch timestamp below identifies the version quoted. Record URI: https://data.oireachtas.ie/akn/ie/debateRecord/dail/2026-05-27/debate/main Retrieved: 2026-09-14T01:01:04+00:00 Sitting date: 2026-05-27