Civil Service Dail Éireann — 2021-06-17 ============================================================ Richard Bruton (FG), Dublin Bay North I welcome the plan. However, does the Minister share my concern that, at this stage, there is only one concrete target set out in the plan, which is that there be 90% availability online of services? Does he agree that some higher ambitions need to be set out, particularly in the context of innovation? Should there be a concrete figure for the amount of money that will go to innovative practices within the public service? Should we have concrete targets in respect of investment in leadership and skill capability to deliver change? Is the Minister's experience the same as mine, namely, that the public service has not invested sufficiently in the capacity to deliver change management within the system? --- Source: Houses of the Oireachtas. Licensed under CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The Official Report is revised after first publication; the fetch timestamp below identifies the version quoted. Record URI: https://data.oireachtas.ie/akn/ie/debateRecord/dail/2021-06-17/debate/main Retrieved: 2026-08-14T04:49:24+00:00 Sitting date: 2021-06-17