Passport Services
Dail Éireann — 2021-09-30
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Dara Calleary (FF), Mayo

Can we put in place a system that you cannot book a flight without getting a reminder asking if your passport is in order? If the Department has to pay for that commercially, it is all that is needed. It would be a prompt.
The notion that customer service is engaging with people is not our experience. The passport team is working incredibly hard but if you want to get detail on a passport, it is incredibly difficult.
Can we open a passport office in the west where people can walk in off the street? I propose Ireland West Airport Knock. It is the driver of much of the demand. To ask somebody to do an eight-hour return journey to be asked a simple question is unfair.

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Record URI: https://data.oireachtas.ie/akn/ie/debateRecord/dail/2021-09-30/debate/main
Retrieved: 2026-08-14T04:49:38+00:00
Sitting date: 2021-09-30