I welcome our guests in the Public Gallery. They have a particular interest in this matter. I was on a train recently - not in inner city Dublin, but I will not say what part of the country - and I became aware of a gentleman being very abusive towards a staff member of Iarnród Éireann who was just checking tickets. There was no physical abuse involved but the person was being ignorant towards, and shouting and roaring at, a lovely employee of Iarnród Éireann. She was a lovely lady. I thought it was very bad form. …