We encourage people to shop around for their utility bills, insurance or whatever it might be, to get the best price. I have been in contact with someone recently who had issues with an energy utility company which I will not name and he claims he was given false information in order to sign a contract. He made a complaint to the Commission for Regulation of Utilities. This is where the problem is. The commission has come back to him to say there will be a resolution in 12 months' time. That is not sufficient. The …