The 999 service in Ireland operates from two towns, namely, Navan and Ballyshannon. The ECAS service as it is known, the emergency call answering service, is provided under State contract by BT Ireland. In the last year and a half, the workers in Navan and Ballyshannon joined the Communications Workers Union to try to improve their workplace conditions across a number of areas. I have met them, as has the Minister of State, Deputy Ossian Smyth, who has come to Navan. Unfortunately, the better treatment they are see…