I welcome the Minister to the Chamber and thank him for taking the motion. I also thank the Minister of State, Deputy Colm Brophy and his staff, the staff at the Passport Office, and the Minister's own staff, including Ms Laura McGonigle, who has done incredible work, especially on passports that are difficult cases. As public representatives we all deal with cases that are difficult. We must recognise that of the volume of passports that go through the Passport Office, the vast majority go through without any prob…